For different types of equipment and project scenarios, the installation period is divided into three categories:
1.
Small standardized equipment (wall-mounted DC power supply, UPS/EPS, and related components):
We provide a full English installation manual and 24/7 remote video guidance.
Customer teams can complete installation within 1–2 days, and our engineers can finish commissioning remotely.
2.
Medium-sized complete systems (DC panels, power distribution cabinets, automation control cabinets):
Our engineers provide on-site installation and commissioning.
Each unit can be completed within 2–3 working days. For multiple units in one project, installation can be carried out in parallel, and up to 10 units can be completed within 5–7 working days.
3.
Large power station / EPC turnkey systems:
We develop a dedicated installation and commissioning plan in advance and assign a multilingual technical team on-site.
Installation is carried out in coordination with the overall project schedule.
For typical substations or photovoltaic projects, the installation period is 7–15 working days, fully aligned with the project timeline.
All installation services include on-site operation training to ensure customers’ maintenance teams can independently operate the system.
Our distributor cooperation system is based on win-win cooperation and long-term growth, with flexible sales targets and support policies:
1.
Entry-level distributor:
No mandatory annual sales target. Only a trial order is required. We provide basic training, technical support, and local customer resource assistance to help you start the market quickly.
2.
Growth-level distributor:
Annual sales targets are customized based on local market size, typically USD 50,000–200,000.
We provide semi-exclusive regional rights, sample support, marketing materials, and a dedicated account manager, with priority production and delivery.
3.
Core exclusive partner:
Annual sales targets are customized based on the region, typically above USD 200,000.
We provide exclusive agency rights, joint brand promotion, customized product development, localized service support, spare parts warehouse cooperation, and shared project opportunities.
We do not set overly strict sales requirements. Our focus is on supporting distributor growth and we can design a tailored cooperation plan based on your resources.
Yes, we fully support delivery to your designated warehouse in Guangzhou. For customers in the Pearl River Delta region, we have a complete Guangzhou warehouse delivery system:
1.
Flexible delivery terms:
We support EXW (factory delivery), FOB Guangzhou Port, and DDP delivery to your designated Guangzhou warehouse, depending on your requirements.
2.
Full logistics support:
After arrival at the Guangzhou warehouse, we can assist with inspection, quantity checking, and documentation. We provide full English packing lists, manuals, test reports, and certificates. We also offer consolidation, palletizing, customs clearance, and shipping arrangement services.
3.
Fast delivery guarantee:
Standard products in stock can be delivered to Guangzhou warehouse within the same day. Customized products are prioritized in production to ensure on-time delivery.
4.
Canton Fair support:
During the Canton Fair period, we provide sample delivery to Guangzhou warehouses and exhibition booth logistics support to facilitate your sourcing and business visits in China.
Simply provide the detailed warehouse address, contact person, and receiving requirements, and we will arrange a tailored logistics solution for you.
With 18 years of experience in electrical system design, our engineering team responds quickly. Delivery time depends on project complexity:
1.
Standard selection solutions:
For standard product selection and simple configuration, we provide solutions within 1 working day, including quotation and technical documents.
2.
Light customization solutions:
For simple customization requirements, we confirm details within 24 hours and provide a complete solution within 3 working days, including drawings and quotation.
3.
Advanced customized projects:
For industrial automation, photovoltaic, or substation projects, a dedicated team will be assigned. A complete solution including drawings, system design, and quotation will be provided within 3–5 working days.
4.
Large EPC / power plant projects:
A project team will deliver a full system solution within 7 working days, including BIM models, BOQ, implementation plan, and certification documents.
For urgent projects, we offer 24-hour expedited service to meet bidding and project deadlines.
We have established a strict full-process standard system covering R&D, production, and testing:
1.
Core standards
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Domestic standards: GB and JB standards, CCC certified products
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International standards: IEC-compliant design, CB certification covering over 50 countries
1.
Market-specific customization standards
We can customize compliance for different markets, including CE (EU), RoHS, TÜV (Germany), EAC (Russia), and Southeast Asian standards (TISI, SNI), ensuring smooth customs clearance and acceptance.
2.
Production system control
We strictly follow ISO9001, ISO14001, and ISO45001 management systems. Every production stage follows standardized SOP procedures with multiple quality control points.
3.
Testing system
We operate an independent testing center based on ISO17025 standards. Every product undergoes full electrical testing, 72-hour load aging tests, and environmental simulations, fully compliant with IEC and GB standards.
We can provide full compliance documents, test reports, and certification files upon request.
We use a standardized export packaging system designed for international transportation safety:
1.
Internal protection
Anti-static wrapping film, moisture-proof vacuum sealing, shock-absorbing foam, and reinforced protection for sensitive components.
2.
External export wooden packaging
IPPC-certified fumigation-free plywood crates, suitable for global customs clearance. Reinforced structure with forklift access. Steel-frame crates available for oversized or high-value equipment.
3.
Labeling and documentation
English shipping marks, including consignee details, carton number, weight, size, and handling symbols. Each shipment includes packing list, manuals, test reports, and certificates. Loading photos and container videos can be provided.
4.
Customized packaging
We offer tailor-made packaging based on shipping method and project requirements, including lightweight air freight packaging, split shipment packaging, and OEM branding packaging.
Our packaging system has been tested in over 20 countries with zero major damage incidents.
Our headquarters and manufacturing base are located in Wenzhou, Zhejiang Province, China, known as the “Electrical Equipment Capital of China.” We operate modern production facilities and advanced R&D centers.
Yes. We provide free spare parts for key components depending on the project and order conditions.
Yes. We provide professional and detailed English installation manuals for all products.
Yes. We fully support OEM/ODM customization services. With over 10 years of experience in international OEM cooperation, we offer one-stop customization including product design, branding, packaging, and technical documentation.
We have long-term ODM experience with global brands such as ABB and Siemens, ensuring strong customization capability and quality control.
We support flexible payment options:
•
Standard terms: 30% deposit, 70% balance before shipment
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Letter of Credit (L/C) accepted for large orders
•
Flexible payment terms available for long-term partners
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Payment methods: T/T, L/C, Western Union, Alibaba Trade Assurance
We do not have a strict MOQ requirement:
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Standard products: 1 unit available
•
Spare parts/components: 1 piece available
•
Customized products: negotiable based on requirements
We support samples, trial orders, and bulk purchases.
We are a real manufacturing company with 18 years of experience, not a trading company.
We own a 20,000 m² production facility in Wenzhou with 6 automated production lines and advanced testing equipment. We integrate R&D, manufacturing, sales, and service, with full in-house production control and export capability.
Delivery time depends on order type:
•
In-stock products: within 3 working days after payment
•
Standard bulk orders: 7–10 working days
•
Customized products: 15–30 working days
For urgent projects, we can deliver in as fast as 7 days depending on production scheduling.
